---------------------------------------------------------------------------- The Florida SunFlash SunExpress Announces Repricing SunFLASH Vol 44 #1g August 1992 ---------------------------------------------------------------------------- SUNEXPRESS UNVEILS NEW LOW U.S. PRICING Outlines New Business Direction LINCOLN, Mass. -- August 17, 1992 -- SunExpress, a business unit of Sun Microsystems, Inc. unveiled dramatic price reductions across its entire U.S. product line. Effective today, the company's U.S. operation has moved from list pricing to highly competitive non-discountable "street" pricing, which is what customers typically pay for products from a direct sales organization. The new pricing is part of SunExpress' new business direction, which is to focus on satisfying end user demand by being the low-price, direct source for Sun(TM) and third-party customer installable non-system products. SunExpress has also broadened its product set to include many leading third-party hardware and software solutions. The new prices and the 800 number channel are especially attractive to end users who place small orders of less than $5,000 on a frequent basis and require fast turnaround at competitive prices. "Today's announcement marks an important juncture in the evolution of our business and our long-term objectives," said Dorothy Terrell, president of SunExpress. "SunExpress' goal is to be the leading direct worldwide supplier of customer installable products for SPARC(R) systems, Solaris(R) operating environment and other UNIX(R) computing environments by being low cost and responsive to our customers' needs. By leveraging our advanced computerized telesales operation, offering a broader range of products, providing one-stop shopping and a single low price for everyone, this goal is fast becoming a reality." Expanded Product Set The SunExpress product set includes more than 1,000 products from Sun Microsystems, Inc. companies and from third-party suppliers. SunExpress plans to continue its rapid product expansion in the months to come. While SunExpress does not sell Sun workstations, it does offer a broad set of Sun related peripherals and software that are typically manufacturer-supported and customer installable. Products from all Sun companies are available through SunExpress, including: Memory and storage Printers NeWSprint(TM) software SPARCworks(TM) software development products PC-NFS(R) software PC emulation products NetWare(R) SunLink(R) SunNet(TM) Manager software Solaris media, documentation and upgrades Many third-party hardware and software solutions are also available through SunExpress, such as Tadpole Technology's SPARCbook(TM), a notebook computer that is fully compatible with SPARC systems. Lotus(R) 1-2-3(R), WingZ(TM), FrameMaker(R) and WordPerfect(R) products are among the other high-profile third-party products that SunExpress has available. Advanced Customer Service Through Leading Technology SunExpress is committed to providing the highest-quality service possible through innovative technology. The company employs on-line software with call tracking and advanced database technology. Its sales and technical support representatives go through intensive product training so that they can provide expertise to customers over the phone. Next year, SunExpress plans to make electronic ordering via computer entry available. SunExpress, a business unit of Sun Microsystems, Inc., sells products to end users via telesales and direct mail programs. It offers convenient ordering of a wide range of software and hardware products, with delivery in five business days or less, for the users of SPARC products and the Solaris environment. SunExpress is currently serving customers in the United States, Europe and Japan. SunExpress can be reached at 1(800) USE-SUNX. SunExpress is headquartered in Lincoln, Mass. For more information: Hi-Tech Communications Mark Lederhos (508) 251-8278 SunExpress Karen McIntosh (617) 259-2044 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ For information send mail to info-sunflash@sunvice.East.Sun.COM. Subscription requests should be sent to sunflash-request@sunvice.East.Sun.COM. Archives are on solar.nova.edu, paris.cs.miami.edu, uunet.uu.net, src.doc.ic.ac.uk and ftp.adelaide.edu.au All prices, availability, and other statements relating to Sun or third party products are valid in the U.S. only. Please contact your local Sales Representative for details of pricing and product availability in your region. Descriptions of, or references to products or publications within SunFlash does not imply an endorsement of that product or publication by Sun Microsystems. John McLaughlin, SunFlash editor, flash@sunvice.East.Sun.COM. (305) 776-7770.