Patch-ID# 113359-01 Keywords: LTO, HP, Tape Drive, Firmware Synopsis: Hardware, HP Ultrium-1 LTO Tape Drive, Firmware Download Program E36R_6_228.E Date: Apr/08/2003 Install Requirements: None Solaris Release: SunOS Release: Unbundled Product: StorEdge Tape Library StorEdge L20 Unbundled Release: N/A Xref: Topic: Relevant Architectures: BugId's fixed with this patch: 4736628 4812518 Changes incorporated in this version: 4812518 4736628 Patches accumulated and obsoleted by this patch: Patches which conflict with this patch: Patches required with this patch: NOTE: This patch requires the following patches: 112141-02 (if library type is L9) 111972-04 (if library type is L20/L40/ Obsoleted by: Files included with this patch: E36R_6_228.E README.113359-01 tload Problem Description: 4812518 LTO Ultrium-1 cleaning tapes stuck in LTO drives 4736628 Firmware 1.33 for L60 can prolong system boot up time. Patch Installation Instructions: ---------------------------- None. Special Install Instructions: ---------------------------------------------------- NOTE: This firmware release is intended to allow Sun to maintain synchronicity with the supplier partner of this device, HP. There are some changes to the code which are anticipated to make an insignificant improvement in AFR and reliability. Resolves an intermittent hang condition identified where the HP LTO tape drive may timeout waiting for a command from the library via the serial interface, also referred to as the AutoChanger Interface (ACI). ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contents -------- A.0 Firmware File Names & Utility Descriptions B.O Precautionary Statements C.O Patch Installation and Utility Usage Intructions ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ A.0 Firmware File Names & Utility Descriptions ----------------------------------------------- A.1 E36R_6_228.E --> The firmware binary image E36R (613,084 bytes) A.2 tload --> The firmware download utility (58,436 bytes) A.3 README.113359-01 --> This file (11,554 bytes) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ B.0 Precautionary Statements ----------------------------- **WARNING:****WARNING:****WARNING:****WARNING:****WARNING:****WARNING:** B.1 The system MUST BE IDLE during the firmware download process! No other programs should be running while this utility is being used. Failure to do so may cause the devices being upgraded to fail or the system to crash. Any other computers sharing the same I/O bus as the host system must be either disconnected or offline. B.2 If any upgrade failures occur, do not continue upgrading devices. For example, loss of power during download will result in damaged peripherals and require replacement. If any failures occur, please collect the following log file: "/var/adm/messages", and an explorer dump. Please forward these files to your service provider for analysis. B.3 This package will only function on HP Ultrium-1 SCSI LTO Tape Drives which were shipped/used in Sun StorEdge L9 or L20/40/60 libraries. B.4 Please READ instructions below completely BEFORE starting download procedure. Follow the procedures carefully. You may program multiple drives at the same time, however, you may not exit the utility until all drives have completed the download process. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ C.O Patch Installation and Utility Usage Intructions ----------------------------------------------------- C.1 General guidelines for upgrading: EJECT MEDIA FROM DEVICE TO BE UPGRADED. Download utility will eject media from the device if it is found to be loaded. Do NOT attempt to force media back into the drive. Media present in a device having firmware downloaded to the device may result in data loss from media or damage to device. STOP ALL APPLICATIONS. The system must be idle during the firmware upgrade process. DISCONNECT or take OFFLINE any other computers sharing the same I/O bus as the host. UPGRADE the tape device. Follow the given instructions in the procedure section below. In case of any disruption or unforeseen events happening on the relevant bus during the firmware download process, it may be that the upgraded device becomes non-functional. In this event, it will be necessary to replace the device. This would happen as a result of an incomplete or corrupted firmware file being downloaded. Loss of power during the upgrade process would also damage the device. **NOTE** If you cannot upgrade devices due to software application interference, try booting off of the Solaris release CD. **NOTE** After the firmware download is completed, it may be necessary to power cycle the device to ensure fully resetting the device. In turn, this may also require a successive reboot of the host system to ensure all functionality is restored. C.2 Procedure for Tape Firmware Download: The procedure to be used for upgrading the device's firmware is explained below. Upgrade time will be approximately 3-5 minutes for each device. You must have root/super-user privileges in order to perform this operation. a). Unpack the patch (through tar) into any directory, e.g. /var/spool/patch (Note, if the patch ends in a ".Z" suffix, you will need to first uncompress it.) Example: # uncompress # tar xvf b). In the patch directory, as root, type the "tload" command: # ./tload E36R_6_228.E c). Select the tape device to be upgraded (see example below). **NOTE** This upgrade can result in error messages in the console window and/or the terminal "tload" window. It is normal for a SCSI bus reset message to appear in the console window for each device that is upgraded. d). Ensure that the device to be upgraded is the correct one and answer the question: Do you want to download firmware to this tape device [N]? with a 'y' for yes or anything else for no. Default answer is no. e). After each device has been upgraded, the displayed tape device list will be refreshed. Device(s) upgraded should reflect having the new code level, "E36R", in the "Rev" field (see example below). f). If there is an additional device to be upgraded (same device type and desire to upgrade to the latest firmware), select that device as previously done in C.2.c). & C.2.d). above. Continue in this fashion until all desired devices have been upgraded. g). Quit the "tload" program by typing '0' (see example below). ************************************************************************** C.3 EXAMPLE # ######################################### # # Launch Tape Firmware Download Utility: # ######################################### # # ./tload E36R_6_228.E ATTACHED DEVICES: Device Supplier Product Rev Serial Number ----------- -------- ---------------- ---- -------------- 1:0ln HP Ultrium 1-SCSI E1AV E250040941 2:c3t0d0 HP C7145 242S PRTN000056 Select Device (0 to quit) [1]: 1 0ln HP Ultrium 1-SCSI E1AV E250040941 Do you want to download firmware to this device [N]? y ATTACHED DEVICES: Device Supplier Product Rev Serial Number Device State -------------- -------- ---------------- ---- ------------- ------------- 1:0ln HP Ultrium 2-SCSI E1AV E250040941 Downloading 2:c3t0d0 HP C7145 233S PRTN000056 Available Ejecting Tape out of the Tape Drive Downloading /dev/rmt/4ln... please wait. ATTACHED DEVICES: Device Supplier Product Rev Serial Number Device State -------------- -------- ---------------- ---- ------------- ------------- 1:0ln HP Ultrium 2-SCSI E1AV E250040941 Downloading 2:c3t0d0 HP C7145 233S PRTN000056 Available Select Device(s) (ex: 1,3-4) or 0 to quit) [2]: 0 One or more devices has not yet completed flash update and/or download recovery time. Devices must not be utilized until after this recovery period has expired, or permanent damage may result. This program will release all devices and terminate in 3 minutes, 2 seconds. ATTACHED DEVICES: Device Supplier Product Rev Serial Number Device State -------------- -------- ---------------- ---- ------------- ------------- 1:0ln HP Ultrium 2-SCSI E36R E250040941 F/W Upgraded 2:c3t0d0 HP C7145 233S PRTN000056 Available # ######################################### # # The example above only upgrades one # device. You do not have to exit with # a "0" and initiate the 'tload' utility # again. You may continue instead and # directly upgrade the next tape device, # following the same steps as before # for each device until all devices # have been upgraded # ######################################### # # ######################################### # # After devices are upgraded, the Rev # will be E36R # ######################################### # # ######################################### # # To Quit, enter '0'. System prompt # will return. # ######################################### # ************************************************************************** ************************************************************************** C.4 tload (ABOUT THE UTILITY): tload - Firmware Download utility for tape drives. SYNOPSIS tload [ filename ] [ -v ] filename firmware/microcode filename DESCRIPTION tload is an firmware download utility for Sun supported tape devices. If the firmware_file is specified, then it will display the list of tape devices present on the host system and asks the user to select the tape device which is to be upgraded. Only One Tape Device may be upgraded at a time. If the firmware_file is not specified, then it will display the list of tape devices present on the host system along with their FIRMWARE revision levels. The command can be run only as a super-user. DISCLAIMER This utility is ONLY supported for downloading, to Sun supported tape devices, the Sun supported firmware binary (firmware_file) which has officially been released via the official Sun Patch Process. This utility is only supported with the release of firmware (binary) it is bundled with in said patch. Do not attempt to use any other version of 'tload' that may have been acquired previously else device damage may occur. Use only the version provided with this patch, version 4.1 (tload). Use of tload to load non-Sun supported tape devices is at the user's own risk, and is not supported. Use of tload to load Sun supported tape devices with firmware NOT bundled with the utility in an officially released Sun Patch is at the user's own risk, and is not supported. PROBLEMS Any problems regarding this utility by the user following proper procedures should be reported to the user's service provider along with the following items: 1) /var/adm/messages file 2) explorer dump README -- Last modified date: Tuesday, April 8, 2003