Patch-ID# 111972-04 Keywords: L20/L40/L60 robotics firmware upgrade, tape library Synopsis: L20/L40/L60 robotics firmware upgrade Date: Apr/08/2003 Install Requirements: None Solaris Release: SunOS Release: Unbundled Product: StorEdge Tape Library StorEdge L20 Unbundled Release: N/A Xref: Topic: L20/40/60 robotics firmware upgrade Relevant Architectures: BugId's fixed with this patch: 4470286 4477293 4477436 4521629 4635994 4636180 4736628 Changes incorporated in this version: 4736628 Patches accumulated and obsoleted by this patch: Patches which conflict with this patch: Patches required with this patch: NOTE: This patch requires the following patch: 113359-01 (if drive type is LTO Ultrium 1) Obsoleted by: Files included with this patch: Problem Description: 4736628 Firmware 1.33 for L60 can prolong system boot up time. (from 111972-03) 4636180 robtest fails after upgrading firmware on L40 jukebox robotics 4635994 firmware is inconsistent, breaks netbackup functionality (from 111972-02) 4521629 1.25.S firmware for L20, L40, L60 in 111972-01 causes major inventory problems. NOTE: The firmware also needs to be updated in the L20/L40/L60 after any FRU is removed or replaced to assure that the library has the newest firmware possible. Patch Installation Instructions: -------------------------------- --------------------------------------------------------------------------- Instructions for Updating Firmware in the L20/L40/L60 Series --------------------------------------------------------------------------- The following instructions explain how to, at a high level, upgrade the firmware in the L20/L40/L60 series of libraries. The firmware that gets updated is as follows: Picker/Translator Assembly Library Controller RMC (Remote Management Control) Card NOTE: The GUI interface may be a bit different depending on the firmware level present on the RMC card but most people should be able to follow the steps below and perform the upgrade. Before starting the upgrade procedure, assure that the RMC card is functioning properly and that an Administrator Password (done from front panel) is set up for the library. Also note the IP address for the library to be upgraded since the upgrade is done over the network by means of the host. To upgrade the firmware, do the following: 1) Move the firmware files onto the directory-of-choice on the host. 2) Open the Netscape browser and type in the IP address for the library in the Netscape Location field. When the connection is made, you should see the the IP address followed by: main_id.html 3) During some upgrade installations, the NVRAM settings have been corrupted, before downloading the firmware, document the following information: * SCSI I.D. for Library and all drives * Admin password * Network settings 4) From the left column of choice, click on: Configuration 5) A sub-menu will open, then click on: Firmware Download 6) The Firmware Download page opens (Source Firmware File). Enter the location of the file or else click on Browse to find the file. Then click on the appropriate firmware file until it is highlighted and then click: OK Due to firmware dependencies, multiple firmware loads may be required or the unit may show partial availability. By rule: If 1.05S is currently loaded, first load 1.25S, then load 1.33S, and finally load 1.55S. If 1.25S is loaded, first load 1.33S and finally load 1.55S. If 1.33S is loaded, you may load 1.55S. 7) Check the Source Firmware File box and assure the driver file is there, then click: Start Download 8) If the Java Security windows open, click Grant. This is your way of giving permission to do the download. 9) When you are prompted for the Administration Password, enter the password in the field. 10) If the password is accurate and accepted, a Reboot Warning Message appears to assure it will be safe for the library to reboot automatically. NOTE: Assure that no backups or other important functions are occuring on the library. 11) The Download Monitor window appears and some messages are displayed, such as Flash Erase/Rewrite. Please note the Progress Monitor doesn't always stay current. The activity is also displayed on the front panel of the library. 12) The library does a power-on reset and the Download Status Window shows Completed. Close the download status and Netscape browser windows. 13) Open a new Netscape browser and type in the IP address for the library in the Netscape Location field. When the connection is made, you should see the the IP address followed by: main_id.html 14) Making sure a connection is still available to the library as shown above, click on: Identify 15) The library will identify and show the latest loaded version of firmware. 16) From the left column of choice, click on: Status 17) A sub-menu will open, then click on: Overview 18) If the Drive Status is OK for all attached drives go on to step 24. 19) If drive status is: "No drives were detected" From the front panel of the L20/L40/L60, verify the SCSI IDs of the Library and Drives are the same as documented in Step 3. If they have changed, reset the original SCSI IDs. 20) Press the Shift key on the keyboard and click on the Netscape browser window Reload Icon at the same time. This will reload the library information to the Netscape browser window without taking the information from cache. 21) From the left column of choice, click on: Status 22) A sub-menu will open, then click on: Overview 23) Verify the Drive Status is OK for all attached drives. 24) Repeat steps 4 through 23 for all remaining firmware files as required in Step 6. When you click on: Identify, and the firmware version shows 1.55S, you have fully completed the upgrade procedure. Special Install Instructions: ----------------------------- None. README -- Last modified date: Tuesday, April 8, 2003